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May 5, 2009
I wanted to take a moment and thank you both for a tremendous job you have done in putting us in our first home. We don't have enough words to thank you but I did want to give it a try.
Though one would expect it naturally, there were numerous occasions when we were very happy (and surprised too) by the extent of professionalism and patience you have shown. I had people tell me I did not need an agent and I could do it myself, but I am convinced that I did need one and had the best in class.
We loved the perspective that you had given us all through. It was a lot of new things and we could not have understood all those without learning from you. Another remarkable aspect was that Sally never hesitated to share her perspective, even if it would get us thinking against a home, and was very straightforward with us - we have to get used to that but then we loved it just that way! We never felt any pressure to making a decision - Rather, we started feeling more comfortable if Sally had a look and tells us if she gave it a nod yes or no and we would go with it. Amazing patience too! Thanks for everything! It means a lot to us and our little girl.
Thanks to Caren for following up every small minute detail and keeping on top of things all throughout! I would have compromised on some things if it were me, but you folks did not!
We are still getting used to the fact that we moved from a 1100 sq ft home to a 2400 sq ft. - Having to go upstairs to get stuff is also a big thing these days :) and all new things to learn - how to deal with 3 bins for waste management, maintaining the lawn etc. :)
As Caren mentioned, we are Sally's clients for life :) Thanks for being there for us and for all you have done for us.
Regards,
Chandan and Ishita Golla
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